ServiceNow Development & Administration Training
Master ServiceNow Skills with Techtroma
Unlock your potential in IT Service Management with Techtroma’s ServiceNow Development & Administration Certification Training. Designed by industry experts, this course equips you with the skills needed to efficiently configure, develop, and administer ServiceNow platforms, enabling you to streamline IT workflows and enhance business efficiency.
Why Choose Techtroma?
- Comprehensive Learning – Gain in-depth knowledge of ServiceNow development, administration, and implementation.
- Hands-on Training – Work on real-world projects and practical use cases to enhance your expertise.
- Industry-Recognized Certification – Receive a course completion certificate from Techtroma upon successful training completion.
- Expert-Led Sessions – Learn from experienced professionals with extensive ServiceNow expertise.
- Career Support – Get guidance on resume building and interview preparation to boost your career prospects.
Course Highlights
- Introduction to ServiceNow & ITSM Framework
- ServiceNow Administration & Configuration
- Creating & Managing Workflows
- Service Catalog & Request Management
- Scripting (Client Scripts, Business Rules, Script Includes)
- Integration with Third-Party Tools
- Reporting & Performance Analytics
- Hands-on Labs & Real-World Scenarios
Who Should Enroll?
- IT Professionals & System Administrators
- Developers & Software Engineers
- Business Analysts & ITSM Professionals
- Freshers Looking to Build a Career in ServiceNow
Certification & Career Benefits
Upon completing the training, participants will receive a Course Completion Certificate from Techtroma. This certification validates your expertise and enhances your career opportunities in the ServiceNow ecosystem.
Note: This course is independently designed and delivered by Techtroma. The certification provided is a course completion certificate and is not affiliated with ServiceNow Inc.
ServiceNow Admin Life Cycle
Phase 1: Setup & Configuration
Install and configure ServiceNow based on business requirements. Set up user roles, permissions, and access controls. Define ITSM modules, workflows, and data models for smooth operations.
Phase 2: Monitoring & Optimization
Manage system performance, security, and integrations with other tools. Automate processes using Business Rules, Scheduled Jobs, and Notifications. Regularly review logs and troubleshoot issues.
Phase 3: Maintenance & Upgrades
Apply ServiceNow updates, patches, and version upgrades. Ensure compliance with governance policies and security best practices. Provide user support, resolve incidents, and optimize platform efficiency.